Patient Access

What is Patient Access?

With Patient Access, you can now view, book and cancel appointments from home, work or on the move – wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service – you can do this in your own time, day or night.

Patient Access is not just for booking Routine GP appointments, Blood test appointments and ordering repeat prescriptions, you can also:

•Change your address details

•Send secure messages to your practice

•View medical record details online

How do I register?

Ask reception to provide you with a patient access registration information letter, making sure the surgery has your current e-mail address and mobile number (used for password recovery)

A form of ID is required to register for the online services and should be brought in with your completed application form.

For guidance on registration, click on the link below.

Guidance on Registration to Use Online Services

Use of the online services

Once registered, you can use the Patient Access app on your smartphone or tablet as well as being able to log-in using your home PC. For guidance on booking appointments or requesting repeat prescriptions, please click on one of the links below.

Guidance on Booking a Doctors Appointment via Patient Access
Guidance on Booking a Blood Test via Patient Access
Guidance on Requesting a Repeat Prescription via Patient Access

Is my information secure?

All information that is sent to your surgery via EMIS Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information

Updated June 2016