Practice Services

We provide the following services:

  • Minor surgery
  • Maternity care
  • Immunisations for travel
  • Advice for travel health
  • Well woman / well man services
  • Family planning advice
  • Leg care clinic
  • Chronic disease care
  • Teenage clinics
  • Citizens Advice Bureau

Appointments

We operate an appointment system for all routine appointments with the Doctors and the Practice Nurses. Surgeries are available throughout the day from 8.10 to 6pm. We also offer telephone consultations and advice with our Doctors and Nurses throughout the week. All appointments can be made by telephoning the surgery on 01298 22338 or via Patient Access on the home page of this site. If you would like to register for patient access, please ask at reception. Please let us know as soon as possible if you no longer need your appointment so that we can use it for someone else.

Our appointments are scheduled for 10 minutes, if you have several issues that you wish to discuss with your GP, you are advised to ask for a longer appointment when you book with our receptionists.

Patients who need to be seen as an emergency will be assessed in the first instance by our on call GP who will ensure that you are seen, or receive advice from, the most appropriate healthcare professional.

We aim to see patients who need a routine consultation within 5 working days; for those who need an emergency consultation we would arrange an appointment on the same day. For patients who wish to see a specific GP or Nurse of their choice we aim to arrange an appointment within 10 working days although this will be dependent on their availability which may be affected by their working rota, annual leave arrangements or their unexpected absence.

Results

If you have had a blood test or any samples taken following your consultation with your GP or Practice Nurse, please telephone the surgery after 3 working days for your results. If your results require urgent or immediate action, please be assured that we would contact you directly.

 

Home Visits

If you are too ill to attend the surgery, and you need a home visit, this can be arranged by ringing the surgery on 01298 22338 (before 10.30am if possible)

A Doctor or Nurse may ‘phone you prior to the visit to identify the severity of the problem so that we can plan and prioritise our home visits.

Ordering Repeat Prescriptions

Patients who are on regular medication may be able to request repeat prescriptions without seeing the Doctor. You can request repeat prescriptions by phone, by post, by fax, via our web site or in person.

All of the pharmacies in Buxton and Fairfield offer a prescription collection service and we can arrange this for you. Please speak to one of the receptionists about this service. Otherwise, prescriptions can be collected from the surgery or sent to you by post if you provide a stamped addressed envelope.

Repeat prescriptions take 2 working days to produce, (3 days if they go to a chemist)

District Nurses and Midwives

We work closely with other health care professionals who are part of our Primary Health Care Team.

The District Nurse Team can be contacted during office hours by their direct line on 01298 424003. They give advice on wound care, palliative care, continence advice and advice on co-ordinating care packages.

A Midwife can be contacted via Corbar Birth Centre on 01298 212217.

Chaperones

It is our policy that a chaperone will be offered to all patients who are going to have an intimate examination during their consultation. If requested, a specially trained member of the practice staff will be present in the room during the examination to act as a chaperone.

Chaperones will be members of the nursing team or specifically trained members of the surgery team. If a trained chaperone is not available, you may be asked to rearrange your consultation.

GP Referrals

Please contact our Practice Secretary if you would like a copy of your referral letter.

Updated November 2015